I am a user of Nokia mobile-phones for several years by now. Actually I had many problems with the build-quality and other issues of all the phones by Nokia I have used. Unfortunately the time has gone by and not much except the features has changed. So I decided to write a post about all the issues I am „enjoying” with the company Nokia.

1.) The build quality

We all know that many Nokia mobile phones have issues with the build quality. Some very significant issues are the wobbly slider of the N95, the internal keyboard of the E90 that touches the huge internal screen and the chrome of the N76 which is peeling off.

2.) Bugs & Firmware updates

Some of the newer models, e.g. the N96, are having many problems with the software. Thus Nokia is releasing firmware updates to improve the general stability of a device but also to fix those bugs. If you don’t want to use a phone full of bugs you need to update your firmware. With a fast internet connection this shouldn’t take more than 15 minutes. The update itself isn’t the problem as you can see, but if you’re updating your phones’ firmware all the userdata and applications on the internal memory will be deleted, which means that you have to reinstall all the applications, setup the device as if it was taken out of the box for the first time, and finally all your messages and so on will be deleted for ever.

3.) Nokia’s service

Since most of the users don’t want buggy, ugly or wobbly phones they’re bringing them to a Nokia Service Center or back where they’ve bought them. There are reports that users have been waiting on their fixed phones to come back for over two months. I also experienced this long waiting-time with my N95-1, I waited three weeks for it to come back.

4.) User experience

Doing everything manually (update your applications, sync your contacts with your memorycard, etc.) can be very annoying after some time. There’s not much eye-candy and so the whole device seems to be made without any „love”.

Suggestions for Nokia on how to make all the things better:

1.) The build quality

The only thing I can say on this topic is: Make better tests with your phones, not only if they can stand crashes, but also if the slider is shaking, if light shines through the gaps or if the chrome peels off after some time.

2.) Bugs & Firmware updates

Look at Apple’s iPhone and you know how firmware updates should be. Installing the update without losing any personal data is the point. The users don’t want to install everything again when they’re updating the firmware.

What about a programme like iTunes? It synchronizes everything with the phone by just one click. All the data is back-uped by just connecting your phone to the computer, loss of important data is almost impossible with this method.

3.) Nokia’s service

Service shouldn’t take much time. This is the service I would like to see at Nokia (this is no dream, other companies can do it. So why should Nokia can’t do it?): 1. Report your problem on a website > 2. Wait until a Nokia employee has checked your problem and decided what to do > 3. get packaging material from Nokia > 4. send the device back to Nokia > 5. Get a new device within 3 workdays.

This is possible! Apple’s support showed it to me when I had problems with my iPod. So come on Nokia, you also can do it!

4.) User experience

As I said in point 2.) before, look at the iPhone. If there are updates available for applications there should be a little information window which says: „New versions of AB and XY are available. Do you want to update?”.As also said before, develop an application like iTunes which does everything you want to do with just one click. Last but not least, build more eye-candy into your Symbian S60 OS.

As you maybe noticed there are many suggestions to copy the simplicity of Apple’s products, but this is not because I’m a Apple-fanboy, I just think that the user experience that comes with their products is the best of all manufacturers.

*#06# displays the IMEI – the serial number – of your phone. On the box of your device there should be the same number on the little sticker on one side of the box.

*#0000# displays the firmware and its date. Additionally there is the type (e.g. RM-159) and the name of your phone. This menu also gives you, if you own a N96, 5800, N85 and some other devices, the chance to update your firmware over the air.

*#92702689# (*#war_anty) displays the “warranty-menu” of your phone. Actually, in S60 it shows the time you spent on calls already.

*#2820# (*#bta_#) displays the bluetooth-address of your device. Every device has another bluetooth-address (works just if it has Bluetooth!).

*#62209526# (*#mac_wlan#) displays the MAC-address of your phone (works just if it has Wireless Lan!).

By pressing 0 (zero) for three seconds on the home-screen you easily can open the web browser.

By pressing the Menu/Home key for three seconds you open the task manager, which shows all opened applications.

Holding # for three seconds on the home screen you change the active profile to silent or back.

In the File manager, Photos application or Gallery you can sent your files really easily by pressing the green-answer key. Once you done that a lists pops up and you can decide whether you want to sent the file via e-mail, Bluetooth, upload it to a service or sent it as a message .

NOTE: The following codes can RESET your phone to the factory settings, all data on it will be deleted!

*#7780# (*#rst_#) does a soft-reset to your phone.

*#7370# (*#res_#) does a hard-reset to your phone.

Actually it could be, that we forgot a code or you now one that we don’t have here. If so, please leave a comment.

You are annoyed of your phone because it has a simlock or is from a provider, so that you can´t update your firmware as soon as the update comes out?

So, in this tutorial I will show you how to change your product code. If you change your provider-product code to a free product code you have a branding-free mobile phone.

At first I want to say, that you shouldn´t change it if you have no knowledge of your device. Only change it if you know what you are doing!

If you make something wrong, you could damage your phone and if you have changed the Product Code you won´t have warranty anymore. So first think exactly about what you´re doing.

!!!IMPORTANT: Don´t make a backup over the integrated backup-function of your phone before changing the PC (Product Code), because after that nothing will work anymore.!!!

For every phone there are different PC´s. You can find them in the internet via google, here is a list of some product codes.

Here an important list of the included languages in the different PC´s:

EURO1: English, French, German, Italian, Spanish, Portuguese
EURO2: English, French, German, Turkish, Dutch, Italian
EURO3: English, Czech, Slovakian, German, Polish, Hungarian
SCANDINAVIA: English, Finnish, Swedish, Norwegian, Icelandic, Danish
BALTIC: English, German, Estonian, Russian, Latvian, Lithuanian
RUSSIA: English, German, Ukrainian, Russian, Romanian, Bulgarian, Hungarian
BALKANS: English, German, Croatian, Slovenian, Serbian, Greek
ARABIC: English, Arabic, French, Farsi, Urdu
HEBREW: English, Hebrew, Arabian, Russian, Romanian, Spanish
AFRICA: English, Portuguese, German, Italian, French

Let´s start with changing your Product Code… (*click on the screenshots to enlarge them)

1. Download Nemesis Service Suite here.

2. Now install NSS on your computer.

3. You have installed NSS succesfully on your computer? Okay, let´s start with changing your PC.

4. Start NSS, then plug your device into the computer and choose “PC Suite”. Now click on “scan for new device” in the top right corner of NSS.

5. Now NSS should have found your device.

6. Click on “Phone Info”

7. Enter the PC you want on your phone, then mark “Enabled” and click on “Write”.

8. Now you have changed the PC of your phone and you can close NSS.

As you can see it is very easy to change your phones Product Code.

If there are any problems leave a comment.

MobiTubia, the YouTube Client developed by Sittiphol Phanvalai, just hits version 1.76 build 4. The freeware application can be downloaded here.

Changes:

- Fixed: “Video Not Found” error
- Change Splash Screen Image
- Reduce SIS file size to 175 KB

Nokia today announced the launch of the Nokia 6124 classic, exclusively available from Vodafone in Vodafone markets. The Symbian S60 3rd Edition based device is a compact multimedia device offering Vodafone customers faster and easier access to all of Vodafone’s high speed Internet and entertainment services. The 6124 offers you a 2 megapixel camera, a 2.0” screen, expand memory, a secondary videocall camera and a lot more. We can expect the 6234 classic in the second quater.

Press release:

Espoo, Finland – Nokia today announced the launch of the Nokia 6124 classic, exclusively available from Vodafone in Vodafone markets. The Nokia 6124 classic is a compact multimedia device offering Vodafone customers faster and easier access to all of Vodafone’s high speed Internet and entertainment services.
Vodafone and Nokia will make it easier to access the Internet quickly at the click of a button on the Nokia 6124 classic. Customers will get the full suite of communications, content, Internet services and browsing, through seamlessly integrated Vodafone services on this Nokia device.
Available exclusively for Vodafone customers world-wide, the Nokia 6124 classic features superior data rates with 3G broadband offering downloads up to 10 times faster than 3G networks. A large 2.0″ display with outstanding brightness and clarity adds more pleasure for internet browsing and video streaming. Taking pictures is convenient with the 2 megapixel camera, flash and panorama mode. The external memory card slot allows the user to expand the memory up to 8GB, which offers plenty of space for favourite images, videos and music.
“With the Vodafone exclusive Nokia 6124 classic we continue the successful collaboration we started with the exclusive Nokia 6234,” says Jens Schulte-Bockum, Global Director Terminals at Vodafone “We are proud to offer the new Nokia 6124 classic which will allow our customers to access the complete suite of Vodafone communications, browsing, content and Internet services. In addition, the exclusive Nokia 6124 classic offers customers further improvement in their experience with many of Vodafone’s services already launched with leading Internet partners.”
“The name says it all, as the Nokia 6124 classic represents the iconic design familiar to the Nokia brand, now made exclusively for Vodafone customers. It’s a great example of our collaboration and shows Nokia’s commitment to customers, says Markku Suomi, Vice President, Connect, Nokia. “3G broadband appeals to users who want convenient access to the latest information, as the device can even be used as a fast modem to access the internet from the PC.”
Based on S60 and Symbian OS, the Nokia 6124 classic enables the user to download additional applications and content on the phone. It also allows the user to run several applications on the device at the same time – making it easy to browse the Web while listening to your favorite music or talking.
The Nokia 6124 classic will start shipping in Vodafone markets in the second quarter.

Source: Nokia Press